We want you to be completely satisfied with your purchase from NOW DECOR. Our return policy is designed to ensure that your shopping experience is as smooth and risk-free as possible.

1. Eligibility for Returns:
   If you are not satisfied with your purchase, you can return the item within 30 days of receipt for a refund or exchange. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition that you received it.

2. Return Process:
   To initiate a return, please contact our customer service team with your order number and reason for return. Once your return is approved, we will provide instructions on how to send the item back. The customer is responsible for return shipping costs unless the item is defective or damaged.

3. Refund Processing:
   Refunds will be processed within 5-7 business days of receiving the returned item. Refunds are issued to the original payment method, and you will receive a confirmation email once your refund has been processed.

4. Exchanges:
   If you wish to exchange your product for a different item, size, or color, we are happy to accommodate your request, provided the item is available in stock. Please contact our customer service team to arrange an exchange.

5. Non-Returnable Items:
   Certain items are not eligible for return, including personalized or custom-made products, clearance items, and gift cards. Please review the product description carefully before making a purchase.

6. Damaged or Defective Items:
   If your product arrives damaged or defective, please contact us immediately. We will arrange for a replacement or a full refund, including shipping costs, once we have verified the issue.

HOME DECOR: https://customluxuryfurniture.com/